How to contact us
For general enquiries
If you would like to email any member of NHS NEW Devon CCG staff please send your email to d-ccg.corporateservices@nhs.net stating the name of the person you wish to contact and your email will be forwarded for their attention, they will then reply to you as appropriate. 

NHS Northern Eastern and Western Devon Clinical Commissioning Group 
Newcourt House
Newcourt Drive
Old Rydon Lane
Exeter
Devon
EX2 7JQ
 
Telephone: 01392 205 205 or 0845 140 5005
Fax: 0845 140 4046
Email: d-ccg.corporateservices@nhs.net
 

Patient Advice and Complaints Team 
NHS Northern Eastern and Western Devon Clinical Commissioning Group 
FREEPOST EX184
County Hall
Topsham Road
Exeter
EX2 4QL 
 
Telephone: 01392 267 665 or 0300 123 1672
Text us for a call back: 07789 741 099
Email: pals.devon@nhs.net or complaints.devon@nhs.net 

Please note: NHS NEW Devon CCG will not be responsible for handling complaints about GPs, dentists, pharmacies or opticians. If you wish to make a comment or complaint about these services, and it cannot be resolved locally with the practice manager, please contact the NHS Commissioning Board at England.contactus@nhs.net or 0300 311 22 33.


Human resources department 
NHS Northern Eastern and Western Devon Clinical Commissioning Group
County Hall
2nd floor, Main Building
Topsham Road
Exeter
EX2 4QL

Email: newdevonhr@nhs.net  
 
  
Northern Locality
NHS Northern Eastern and Western Devon Clinical Commissioning Group 
Crown Yealm House
Pathfields Business Park,
South Molton
Devon
EX363LH
        
Telephone: 01769 575 100
Fax:  01769 573 740
Email: D-CCG.northernlocality@nhs.net
 

Eastern Locality
NHS Northern Eastern and Western Devon Clinical Commissioning Group 
Newcourt House
Newcourt Drive
Old Rydon Lane
Exeter
Devon
EX2 7JQ
 
Telephone: 01392 356 097
Fax: 01392 356 185
Email: D-CCG.EasternLocality@nhs.net
 

Western Locality
NHS Northern Eastern and Western Devon Clinical Commissioning Group 
Windsor House
Tavistock Road
Plymouth
PL6 5UF

Telephone: 0845 155 8000
Fax: 01752 398781
Email: westernlocality@nhs.net


Devon Referral Support Services 
Bridge House
Collett Way
Newton Abbot
Devon TQ12 4PH

Patients Helpdesk: 01626 883 888
Internal Enquiries: 01626 883 700

Email: cab.helpdesk@nhs.net



Tamar Referral Appoinments Centre (TRAC)
Ground Floor, Windsor House
Tavistock Road
Plymouth
Devon PL6 5UF

Patient Helpdesk: 01626 883 888
Internal Enquirie: 01752 398 751

Email: d-ccg.trac@nhs.net


 
Media and communications team
NHS Northern Eastern and Western Devon Clinical Commissioning Group 
Newcourt House
Newcourt Drive
Old Rydon Lane
Exeter
Devon
EX2 7JQ

Telephone: 01392 267 647
Email: D-CCG.Communications@nhs.net

Freedom of information
NHS Northern Eastern and Western Devon Clinical Commissioning Group 
Newcourt House
Newcourt Drive
Old Rydon Lane
Exeter
Devon
EX2 7JQ
 
Email: d-ccg.foi@nhs.net

Please note: NHS NEW Devon CCG will not be responsible for handling Freedom of Information requests about GPs, dentists, pharmacies or opticians. If you wish to make a Freedom of Information request about these services please contact NHS England.

Email: England.contactus@nhs.net
Telephone: 0300 311 22 33
 
Success Regime in north, east and west Devon
Any questions or enquires about the Success Regime should be directed to newdevon.successregime@nhs.net


Other organisations
 
Public Health
Many of the public health responsibilities previously undertaken by primary care trusts became the responsibility of upper tier local authorities.
 
Please direct enquiries about public health issues to the director of public health:
 
Plymouth City Council, Windsor House, Tavistock Road, Plymouth PL6 5UF
Devon County Council, County Hall, Topsham Road, Exeter, EX2 4QD.
Torbay Council, Town Hall, Castle Circus, Torquay TQ1 3DS
 
 
South Devon and Torbay CCG
South Devon and Torbay CCG covers the areas of Brixham, Paignton, Torquay, Newton Abbot, Totnes, Dartmouth, Teignmouth, Dawlish, Ashburton, Buckfastleigh, Bovey Tracey and Chudleigh. Its area extends to Prawle Point in the South, along the coast as far as Dawlish, and into the open moor up to Widecombe-in-the-moor.
 
All NHS commissioning enquiries relating to this area should be directed to:

South Devon and Torbay CCG
Oak View Close
Torquay
TQ2 7FF
 
Telephone: 01803 652 500
 
 
NHS England South (South West branch)

CCGs do not commission GP services, dental services, pharmacies or some aspects of optical services, military and prison health. This instead is the responsibility of NHS England local area team for Devon, Cornwall and Isles of Scilly.
 
For enquiries relating to these issues, please contact:

NHS England local area team (Devon, Cornwall and Isles of Scilly)
Peninsula House
Kingsmill Road
Saltash
PL12 6LE

Telephone: 01752 679250

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