Freedom of Information

The Freedom of Information Act 2000 gives a general right of access to information held by NHS Northern, Eastern and Western Devon Clinical Commissioning Group (NHS NEW Devon CCG), subject to certain conditions and exemptions as detailed in part II of the Act.

Any person may request information in writing, stating the name of the applicant, an address for correspondence and a description of information requested and how information is to be supplied.

The applicant has the right:
  • To be informed in writing whether NHS NEW Devon CCG holds the information,
  • to have that information communicated to them within 20 working days if NHS NEW Devon CCG holds the information
Please note: NHS NEW Devon CCG will not be responsible for handling Freedom of Information requests about GPs, dentists, pharmacists or opticians. If you wish to make a Freedom of Information request about these services please contact NHS England:

You can also contact NHS England on 0300 311 22 33

Related information

Please click on the links below to access relevant information that is either contained elsewhere on this site or on external websites:
NHS NEW Devon CCG - Records Management Policy

For information requests using either the Freedom of Information Act 2000 or Environmental Information Regulations 2004

Please send letters to:

The Freedom of Information Office 
NHS NEW Devon CCG Headquarters 
Newcourt House
Old Rydon Lane

or send emails to

When you make your request please tell us whether you want information about the Northern, Eastern or Western Devon locality, or for all three of them or any combination of the three.

Please do be aware that we are able to refuse requests for information if it would take longer than 18 hours or cost £450 to source it. This is true whether you are asking for information about one or all three of the localities we cover. 

These limits apply to any and all requests made by one individual or organisation in a 60 working day period.  The CCG will offer reasonable advice and assistance to revise or narrow the request so that it can be processed within these limits.  

For more information about how and why we might refuse a request please see the and the Freedom of Information Act 

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