Your Future Care

Your Future Care

The Your Future Care consultation is now closed

A selection of photographs taken at the Your Future Care public events. Click the image to view more.

Thank you for participating in the Your Future Care consultation, held by NHS Northern, Eastern and Western Devon Clinical Commissioning Group (NHS NEW Devon CCG).
The Your Future Care consultation launched on 7 October 2016 and closed on 6 January 2017, giving people the opportunity to have their say on a comprehensive model of care for people who are frail or elderly.
The consultation is now closed however, any feedback received by the CCG in relation to the Your Future Care consultation after this time will still be taken into account and the feedback will be considered.
During the consultation:
  • More than 2,000 people participated in over 70 consultation events
  • More than 14,000 consultation documents and 55,000 summary documents were distributed
  • More than 4,000 people have now signed up to receive our regular newsletter featuring updates on Your Future Care. Contact us to sign up or call 01392 267 642.
Next steps
All feedback will be reviewed and analysed and a post consultation and engagement report will be prepared and considered as part of the decision-making process.
Decision-making process
As well as the post-consultation report, a decision-making business case will be prepared. 
These documents will then be considered by the CCG’s Governing Body.  The date will be confirmed in due course but this will be no earlier than March 2017 to allow sufficient time for review and consideration of responses. 
If you wish to find out more about the proposals:
Do you want to be kept up to date with developments?
The best way to keep up to date is to receive our monthly newsletter. 

Please contact us by email on  or phone 01392 267 642 and we will add you to our distribution list. 

Post-consultation report

The final Your Future Care post-consultation report is available here

Contact us

Please find the contact details for Your Future Care below.
Telephone: 01392 267 642
Write: Freepost YOUR FUTURE CARE (no stamp required)
If you would like to be kept updated, please contact us and we will add you to our newsletter distribution list. 

About Your Future Care

Northern, Eastern and Western Devon Clinical Commissioning Group (NEW Devon CCG) is accountable for the commissioning of healthcare services to meet the needs of the population of about 900,000 people in the Northern, Eastern and Western parts of Devon.
We are responsible for delivering care that meets the needs of all residents and for doing so in a way that makes best use of taxpayer funding.
This consultation sets out proposals to improve your future care in Northern, Eastern and Western Devon by providing more care in people’s homes and avoiding hospital admissions where possible. 

We want to implement a consistent model of community services across NEW Devon, one which is based on the principles and priorities identified in earlier engagement and consultation with the public and clinicians.
Local health and social care organisations also face a financial shortfall in 2015/16 of £122m (4% of funding), rising to £384m (14% of funding) in 2020/21 if nothing changes.
The previous consultation led the CCG to develop six strategic principles to guide the commissioning intentions for community services in future.
They are that our community services should: 
  1. Help people to stay well.
  2. Integrate care.
  3. Personalise support.
  4. Coordinate pathways.
  5. Think carer think family.
  6. Home as the first choice.
Doctors, nurses, therapists and social care professionals from across our health and social care system have worked together to develop proposals to design a model of care which meets all these principles.
The aim of the model is to join up care more effectively so people are not being sent to hospital just because services are not available to look after them at home. For frail and elderly people, a prolonged stay in hospital can cause harm, increase risk of exposure to infection and reduce their ability to live independently at home. People have told us they would prefer to be in their own homes. Whilst people do sometimes need treatment in hospital, it is essential that they are then able to go home as soon as they are well enough and it is safe for them to do so.
To achieve this we need to shift our resources and focus from hospital beds to the care surrounding our patients in their own homes. This consultation is therefore about how we decide the location of fewer community hospital inpatient beds in Eastern Devon whilst giving people the reassurance as to the improved care they can expect instead in their own homes.
You can read our full consultation document here.

It describes the challenges we face in more detail, and the opportunities the new model of care provides, what we’ve improved so far and what we want to do next.

Have your say

As part of the Your Future Care consultation, we want to make sure that everyone in Northern Eastern and Western Devon has the chance to give their views and comments. We are asking as many people as possible to give us their views by reading the consultation document and completing the response form.
We are asking for your views on whether you think the proposed options will deliver the model of integrated care described, and on the best locations for community beds in Eastern Devon.
We are keen to hear your views, which will help us to make a final decision. Please bear in mind this is a consultation not a ‘vote’. We will take all responses into account along with a wide range of other information.

Consultation events

As part of this consultation, we will be hosting a number of consultation events across NEW Devon, where you can learn more, speak to the programme’s clinical leaders and let us know what you think.

Details of these events will be available here.
Thank you for visiting this website. 

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