Robert Francis report

Robert Francis Report

As a CCG we have reviewed the findings and recommendations set out in the Francis Report into the Mid Staffordshire NHS Trust public enquiry (see section below) and we take these very seriously. We fully accept the principles set out by Sir Robert Francis and will work closely with our providers to make sure the whole health community adopt the recommendations. We want all patients in Devon to have access to a positive experience when using services in a safe environment.
Francis report recommendations
As part of the Francis Report for the Mid Staffordshire NHS Foundation Trust public inquiry, the Secretary of State for Health made a number of recommendations. The essential aims of what he suggested were to:
  • Foster a common culture shared by all in the service of putting the patient first;
  • Develop a set of fundamental standards, easily understood and accepted by patients, the public and healthcare staff, the breach of which should not be tolerated;
  • Provide professionally endorsed and evidence-based means of compliance with these fundamental standards which can be understood and adopted by the staff who have to provide the service;
  • Ensure openness, transparency and candour throughout the system about matters of concern;
  • Ensure that the relentless focus of the healthcare regulator is on policing compliance with these standards;
  • Make all those who provide care for patients – individuals and organisations – properly accountable for what they do and to ensure that the public is protected from those not fit to provide such a service;
  • Provide for a proper degree of accountability for senior managers and leaders to place all with responsibility for protecting the interests of patients on a level playing field;
  • Enhance the recruitment, education, training and support of all the key contributors to the provision of healthcare, but in particular those in nursing and leadership positions, to integrate the essential shared values of the common culture into everything they do;
  • Develop and share ever improving means of measuring and understanding the performance of individual professionals, teams, units and provider organisations for the patients, the public, and all other stakeholders in the system.
To view the full version or executive summary of the Francis Report, click here

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