Eastern Locality MSLC

Maternity Voices

Welcome to your local MSLC for the Eastern Locality

Come and help the East Devon Locality develop services for you and your family.

Meetings in the Eastern Locality

Dates and locations: Meetings will always be held in a local children’s centre or sometimes in a local maternity hospital.

You maternity care matters to us as much as it matters to you

Can I be involved?

Yes! You can be involved if you are a parent living in Exeter, East Devon or Mid Devon. Mums and dads are welcome!

We would be interested in your views about:
  • Parent-craft classes
  • Community maternity care
  • Care given in labour
  • Postnatal care and feeding support
  • Other areas of care given to you that you feel are important and how they can be improved.

So please tell us: 

  • What went well?
  • What didn't go so well?
  • Ideas / suggestions for the future.

At the quarterly meetings, the members discuss a wide range of issues. These can vary from the practical issues of ward visiting times, through to reviewing hospital policies on induction and caesarean section.

Parent members are invited to discuss the maternity service and make suggestions for improvements. In between meetings, parent members are encouraged to find out about the experiences of other parents, so that these can be represented at the next meeting.

Our MSLC aims to ensure that parents-to-be and new parents receive the care that they want and need, and that their views are taken into account by the professionals who look after them.

What you tell us will help in shaping local maternity services now and for the future!
You are welcome to bring your babies and young children along, but we are unable to provide crèche provision.
Tea and coffee is available.
If you would like to be more involved please contact us: 01769 575160.

Meeting minutes

To read minutes of previous meetings please click on the links below:
Minutes - 12 May 2015 Minutes - 17 March 2015 Minutes - 13 January 2015 Minutes - 18 November 2014 Minutes- 15 September 2014 Minutes - 12 May 2014 Minutes - 25 February 2014

Useful links

RD&E Hospital

Women’s Health Counsellors -Women’s Health Counsellors are part of the team providing care in The Centre for Women’s Health.  We offer emotional support for women accessing the services of Midwifery and Gynaecology and for parents with babies on the Neonatal Unit.

Babies and parent videos 

Patient Opinion - an independent site about your experiences of UK health services, good or bad
Birth Centres in England

NHS Choices pregnancy and baby guide

Children, young people and maternity services - NHS NEW Devon CCG
Have your say on maternity services - Healthwatch Devon

Maternity Services in Devon, Plymouth and Torbay - NHS NEW Devon CCG
Eastern Locality MSLC terms of reference


Although we are always interested in receiving comments and suggestions from women and their partners who are using, or have recently used local maternity services, we do not deal directly with queries from individuals about their personal care, nor do we handle complaints.

If you have questions about your maternity care, you can speak to your midwife, health visitor or GP.

If you wish to make a complaint about your care, contact the NHS NEW Devon CCG Patient Advice and Liaison Service (PALS).

Please see below on how you can contact PALS:

Telephone: 0300 123 1672 or 01392 267665 (Monday to Friday 9am – 5pm)                        
Calls to 0300 numbers cost the same as calls to 01, 02 numbers and are included in most mobile call bundles.

Email: pals.devon@nhs.net / complaints.devon@nhs.net 

Patient Advice and Complaints team
County Hall
Topsham Road
EX2 4QL 

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