No place like home: vote of confidence as more nurses deliver expert care to people in their homes across northern Devon
20 April 2018
MORE nurses and therapists are leading the way in keeping people well in their homes across northern Devon, winning a major vote of confidence from patients and carers.
New figures show that across the northern Devon area, the number of community nurses and practitioners has increased by 11.7% in full time equivalent posts from 2010 to 2017.
Feedback received in January 2018 from people in North Devon and Torridge who have been cared for by Northern Devon Healthcare NHS Trust’s (NDHT) community nursing teams shows that 100% would recommend their care.
All of the Trust’s community services that are delivered in the home in full or in part regularly receive 95-100% satisfaction scores.
The services were also highlighted as an area of outstanding practice by the Care Quality Commission in February 2018, with the Trust’s community strategy and partnership working described as ‘innovative’ and ‘a strong model for providing the most effective care to patients away from the acute hospital site’.
Promoting independence and keeping people well
The Trust’s integrated health and social care teams are made up of nurses, therapists and social care workers.
They look after people in their own homes, promoting independence and keeping them well.
In any 24 hours, they visit around 300 people in their own homes and prevent around 2,500 admissions to hospital every year.
Committed, compassionate and hardworking care professionals
Darryn Allcorn, director of nursing, quality and workforce at NDHT, said: “Our community teams are committed, compassionate and hardworking care professionals, which is clearly recognised in all the positive feedback we receive.
“Whilst we have been under huge pressure this winter, investing in our community teams has helped us to support people to remain well at home and reduce unnecessary hospital admissions, which has helped to ease pressure on our acute services.”
To be in your own home makes all the difference
Following nine weeks in hospital, Braunton resident Joyce Dawe experienced care at home for herself. In a short film, Joyce and her daughter Ann talk about how care at home has helped Joyce to recover and be more independent.
Joyce said, “Once I got here I seemed to improve pretty quickly. All of a sudden it fell into place.
“I suddenly realised that I was home, and that I could do certain things.”
Ann, Joyce’s daughter, said: “She has only really started to improve since she got home. She’s improving, small steps, she’s gaining confidence every day.
“At one stage I thought I had lost her, so to be here now today is incredible. To be in your own home makes all the difference, it really does.”
Modern healthcare means the role of the hospital is changing
NDHT has a Pathfinder team which works to prevent admission to hospital where possible and enables people to return home with support in order to prevent readmission. The Trust has one of the lowest rates of delayed transfers – so-called “bed blocking” – in the country.
Modern healthcare means the role of the hospital is changing, so that only the most seriously ill need to be admitted and for the shortest possible time. This not only delivers best value, but is known to be best for patients – and is in line with their preferences - as they recover more quickly and stay well for longer at home.
This also ensures that vital NHS hospital beds are kept available for those who need them most, such as emergency patients and those booked for planned surgery.
We have more community nurses than ever
Lorna Collingwood-Burke, Chief Nurse at NEW Devon Clinical Commissioning Group, said: “It is great to see that we have more community nurses than ever to support patients in their own homes, where most people prefer to receive care so that they can live independently for longer.